COCOA BLISS - Pure Aroma

Since coffee beans are a perishable food product, we don't accept returns once the pack is opened.

• Damaged/wrong item: If your order arrives damaged, incorrect, or defective, contact us within 48 hours of delivery with photos, and we'll offer a replacement or full refund.

• Unopened products: Unopened, unused packs can be returned within 7 days of delivery for a refund (shipping costs non-refundable).

• Refund timeline: Approved refunds are processed within 5–7 business days to the original payment method.

• How to request: Email contact@thebeans.in with your order number and issue details.

Shipping Information

• Processing time: Orders are roasted/packed fresh and shipped within 1–2 business days.

• Delivery time: 3–5 business days for domestic orders (metro cities), 5–7 business days for other regions. [Shipping times are subject to vary]

• Shipping charges: Free shipping on all orders.

• Order tracking: A tracking link is shared via email/SMS once your order is dispatched.

• International orders: Currently not available.